In a global economy, the markets are highly competitive. As the competition is increasing, it is becoming more difficult for companies to assert themselves in the market. They have to not only meet customer requirements, but also inspire them with their products and services. This can only be achieved with an efficient quality management system that is properly planned and coordinated from the early beginning and that considers all components and phases of product development and service provision. This creates quality, prevents errors before they arise, saves time and material, and keeps deadlines. The result is a high level of customer satisfaction, cost-optimized product manufacture, and service provision, which means a clear and advantageous competitiveness
Furthermore, permanent validation control, validation, and optimization of the QMS and its processes have to be conducted. Therefore, the company has to not only establish a robust QMS, but also carry out regular internal audits to ensure that the QMS and its processes are running properly and to discover potential optimization.
Another step towards gaining higher positions in the world market is the certification of the company according to international standards such as EN ISO9001. This can be achieved through external audits. Certification has recently become indispensable for many companies. Many customers only work with certified companies in their fields.
In addition to the competitive medical products, IG Medical offers services to its customers on the way to achieving their quality goals in the following areas:
- Quality planning
- Quality assurance
- Quality inspection
- Quality control
The offered services are:
- Establishment, development, and optimization of QMSs
- Creation and execution of quality management measures
- Planning, preparing, executing, and evaluating internal audits
- Preparation, guidance, and follow-up of external audits
- Planning and execution, as well as documentation of lessons, workshops, and seminars for quality management
- Induction and training of new employees as well as offering advanced training for experienced employees in the field of quality management