Remote technical assistance and spare parts
Technical Support
A worldwide network of distributors backed by our specialist team providing technical service and customer support.
Installation, commissioning, training and maintenance are carried out by distribution partners. IG Medical provides remote technical assistance.
Contact our technical team with the product model, serial number and a description of the issue. Spare-parts availability is confirmed for the specific device.
Service Teams
Sales
Product selection, configuration, quotations, tenders and distribution partnerships.
sales@ig-medical.deTechnical Service
Remote technical assistance and spare-parts enquiries. Local service is provided by distributors.
service@ig-medical.deThrough the Distributor Network
Your local distributor handles installation, training and maintenance. Our team supports distribution partners remotely. IG Worldwide shows the group’s distribution markets.
Need Service or
Spare Parts?
Tell us the device, its serial number if you have it, and the issue. Our service team will get back to you.